Privacy Policy
Children Policy
At Muthu Nila Villas, we welcome guests of all ages. However, please note that certain areas of our property feature open pools, outdoor terraces, and natural surroundings that may not be suitable for unsupervised children. For the safety and comfort of all our guests, we kindly request that children are supervised at all times. We are committed to maintaining a peaceful environment ideal for rest, relaxation, and serenity.Set in an ideal coastal environment with open-air spaces and private villas, Muthunila is naturally suited for social distancing—offering the perfect balance between seclusion and serene hospitality.
Privacy Policy
This privacy policy outlines how Muthu Nila Villas collects, uses, and protects any information you provide when using our website. By browsing or interacting with our website, you accept the practices described in this policy. If you do not agree, please do not use the website.This policy applies only to www.muthunilavillas.com and not to other sites linked from ours. We may occasionally update this policy, and you are encouraged to check this page from time to time to ensure you are happy with any changes.If you have any questions, please contact us at: info@muthunilavillas.com
Information We May Collect
We may collect both personal and non-personal information to help us provide better service and improve our offerings. Examples include:
- Personal Information (only when voluntarily submitted):
- Name, email address, phone number
- Address and location
- Booking details and travel preferences
- Payment information (where applicable)
- Non-Personal Information:
- IP address
- Browser type and version
- Device information
- Cookies and browsing data
How We Collect Information
- When you fill out a contact, enquiry, or booking form
- When you subscribe to our newsletter or request a brochure
- When you make a reservation or booking
- When you provide feedback or interact with us via email or social media
- Automatically, through the use of cookies and analytics tools
Use of Information
We may use your information for the following purposes:
- To process bookings and manage your stay
- To personalize your experience on our website
- To improve our services and guest offerings
- To send promotional emails (only if you opt in)
- To respond to enquiries or requests
- For internal reporting and analytics
- To comply with legal or regulatory obligations
Cookies and Web Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can control cookie settings in your browser. Disabling cookies may affect the website's performance.
Sharing of Information
We do not sell or rent your personal information. We may share data under the following circumstances:
- With trusted service providers to fulfill bookings or support website functionality
- If required by law, legal proceedings, or government request
- In case of a business transfer, merger, or asset sale
- With your explicit consent
Data Security
We take reasonable measures to protect your personal data against unauthorized access or disclosure. However, no internet-based site can be 100% secure. We recommend that you also take care to safeguard your own devices and information.
Access and Control of Your Data
You may contact us at any time to:
- Review, correct, or delete your personal information
- Opt out of promotional emails
- Raise concerns about how your data is handled